Frequently Asked Questions
How do I know which size to order for my dog?
Every dog - and every designer - is different, so be sure to measure your dog according to the size reference included on each sized item. We're always happy to help you find the right size for your dog - email firstname.lastname@example.org with specific questions or for additional info.
How will my order be packaged?
Pup-up Shop believes in responsible packaging, and makes a point to reuse all like-new packing materials. Whenever possible, we choose eco-friendly & recycled packaging options in order to reduce shipping waste.
When will my order ship?
Most orders ship within 3-5 business days of being placed - we will let you know if there is going to be a delay. You will receive an email with tracking information as soon as your order has shipped.