Pup-up Shop

curated for dogs and their humans

Frequently Asked Questions

If you have any questions or comments for us, please send an email to the address below. We're happy to help!



How do I know which size to order for my dog?  

Every dog - and every designer - is different, so be sure to measure your dog according to the size reference included on each sized item. We're always happy to help you find the right size for your dog - email   hello@pup-upshop.com with specific questions or for additional info.   

How will my order be packaged?  

Pup-up Shop believes in responsible packaging, and makes a point to reuse all like-new packing materials.  Whenever possible, we choose eco-friendly & recycled packaging options in order to reduce shipping waste.

When will my order ship?

Most orders ship within 3-5 business days of being placed - we will let you know if there is going to be a delay.  You will receive an email with tracking information as soon as your order has shipped.